Frequently asked questions
What is norynx?
norynx is a smart wearable brand focused on simplicity, comfort, and everyday wellness. Our smart ring is designed to deliver meaningful insights into sleep, activity, and recovery—without distractions.
What does the norynx smart ring track?
The norynx smart ring provides insights into sleep quality, heart rate trends, daily activity, calories burned, stress levels, recovery, and blood oxygen (SpO₂) trends.
Is the norynx smart ring a medical device?
No. The norynx smart ring is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. It is designed for general wellness and lifestyle insights only.
Is the smart ring comfortable to wear all day?
Yes. Designed with a lightweight structure and a smooth inner surface, the ring is comfortable for continuous wear—day and night.
Is the smart ring waterproof?
The ring is water-resistant and suitable for daily activities such as hand washing, showering, and light swimming. It is not designed for deep-water or high-pressure use.
Which devices are supported?
The norynx smart ring works with iOS 11 or later and Android 8 or later devices. Data syncs seamlessly through the norynx app via Bluetooth
Do I need a subscription?
No subscription is required. All core features are available with a one-time purchase.
How long does the battery last?
Battery life lasts up to 5–7 days on a single charge, depending on usage.
How do I charge the smart ring?
The ring charges using the included magnetic charging dock. A full charge takes approximately 60–90 minutes.
How do I choose the right size?
Please refer to our ring size guide before ordering. If you are between sizes, we recommend choosing the larger size for optimal comfort.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes 7–12 business days for the U.S. and Europe, and 10–15 business days for other regions.
What is your return policy?
We offer a 30-day return or exchange policy. Products must be unused and returned in their original packaging.
Is my data secure?
Yes. All personal data is encrypted and securely stored. norynx does not sell or share user data with third parties.
How can I contact norynx?
You can reach us at hzsyhsm@gmail.com or through the contact form on norynx.com. Our team typically responds within 24 business hours.
Important Notice
The norynx smart ring is designed for general wellness and lifestyle insights only. It is not intended for medical use.
